This is my 2nd RACT unit. LOVE these units! Provides quick access to my firearms and keeps them snug and safe. Very easy to customize to any firearm and doesn't take up a refrigerator-size footprint in my home. Thank you!
Like the product very much but customer service is horrible. First shipping took longer than expected even though website claims fast shipping but customer service is horrible. Had a minor issue with product at first tried to diagnose the issue but customer service is very slow on responding without any follow up like they just gave up. Got the item working but never heard back from customer service and they claim customer service is number one priority (not so). Would I purchase the product again? I would but do not expect the service they claim to have on their website.
Johnny,
We apologize for that! Around the holidays companies get a higher volume of inquiries and orders coming in, and as a small team we do the best to keep up with our customer needs. We are sorry for not getting back to you in a timely manner but we would not neglect to help with anything you need!
Happy with the customer service with the selection, order process and Govx discount.
The system was easily mounted and the biometrics worked without issue
Overall, I'm very pleased with the product and experience
Thank you for the review!!
The system has infinite adjustments making it VERY versatile. LOVE IT! Thank you! A few tips. TAKE YOUR TIME getting your weapon seated and fit just right BEFORE wall mounting. There is no rush. Do it right the 1st time. "Finger tighten" everything down until you are ready to mount the system, THEN “permanent tighten” everything down just before mounting. Once you think you have all mounting points installed and before the system is not mounted, have someone hold / brace the system and practice taking and replacing the weapon in & out of the system. Make minor adjustments as needed. Pay special attention to the buttstock adjustments. If the buttstock seating is overly constricting, it will make removing and replacing the weapon a bit more of a process. There is a “good fit” margin between too tight and too wide. I spent the most installation time on the trigger guard / take-down pin cover (rifle version) assembly. When you are ready to mount, use a level tool to assist in mounting. If the system is tilted towards the opening of the auto-opening hinge, the hinge will spring back and slightly block your weapon’s egress.
I'm a bit pissed. I bought this to protect my family from themselves, meaning kids and from any potential external threat. I have had this for about 2 weeks. Worked fine for 2 or 3 days. Then it wouldn't accept my print. I reset it and reapplied my print plus 2 other fingers ( you can add up to ten). That worked for a day or so. It's been like this off and on. Reset, reapply print, reset and repeat. This is very dangerous for a threat level situation when seconds count. I'm going to try and get a refund.
Could you please reach out to support@varasafety.com so we can make sure you are taken care of?
This is an excellent product I Highly recommended to every gun owner very strong built, superfast easy access. 100% reliable and small enough to put anywhere you want. I plan on buying another one. Absolutely love it!!
Very convenient mount that allows me to always have a loaded shotgun at the ready, while also having it secure from unauthorized hands. My only critique is, it would be better to use lag screws to mount to the wall. I think it would be more secure.
Overall content with the security and ease of the initial setup.
Slightly difficult to re-align the locking mechanism when disassembled for mounting
Cons, The ad shows the holster mounted in several vehicle consoles, unfortunately you won’t be able to re-secure the lock from the bottom of the holster if placed in a small compartment.
Largest flaw is when seating my Springfield Hellcat, it ejects the magazine. I’ve emailed the company direct with no response.
For the price, it may or may not be worth it for your particular set up.
We did respond to you two days ago but you did not get back to us. Thanks for the review.
I just completed an AR build. The Vera Safety biometric safe is a great way to lock it up and display it at the same time. It looks fantastic hanging on the wall of my home office right beside my desk, and it’s easy accessible in an emergency. It took me a few tries to get the bracket adjusted to fit my rifle, but turned out fantastic. The bracket is easily adjusted, but I just don’t have much real estate on this gun.
Off to a rough start. I ordered the safe over a week ago and still no delivery status update. I reached out to Vera days ago with no response yet…
Alex, We have been a little behind since we recently moved and are working to get orders out ASAP. We do not see any communications from you, but if you could reach out to support@varasafety.com we will get you taken care of!
Spent close to $400 on the RACT, mine was missing parts upon arrival, contacted support. They didn't help. Disappointing customer service.
Dave, we have been a little behind with the holiday orders coming in and our recent move. Sorry if our support wasn't timely but it looks like they are sending you out that missing piece as of this morning.
Got the Ract for my shotgun, Bretta A300. So far Pierce to be good quality, but the shotgun will not fit until I get the AR conversion kit because I added a pistol grip to my shotgun so those out there make a note
To confirm with the company, I called them up to make sure and they said that the AR conversion will work for the shotgun with the pistol grip, which is good
But customer service on their shipping time is terrible and since I already purchased one of their products, I would think they could speed the other one up on the conversion kit, but they said no. I’m not real happy with the customer service. They don’t seem to care when I was talking to them on the phone didn’t make me feel like I was a priority to them.
Sorry about that. We are a little behind on shipping since we recently moved. We are trying to get orders out ASAP! Since we are backed up, it would be unfair to skip customers who have already been waiting for their items as we are trying to get out everyone their order in a timely manner. You should expect to see your order very shortly and we apologize for the wait!
This safe is pricy, but it works perfectly for me to securely hold my shotgun while making it immediately available to deploy. I was concerned about the fingerprint lock. I’ve had the unit installed for two days now, and I’ve programed two of my fingerprints into the unit. I’ve tested it about 2 dozen times now, and even without looking, I’ve been able to release the lock consistently within a second or so. I’ve got a flashlight mounted on the front of the barrel and a side mounted carrier with 4 extra rounds. I was able to move/adjust the trigger guard and the upper and lower mounts to obtain a perfect fit to my shotgun. I especially like that the battery, when fully charged, will last for several months. I need only to periodically check the charge on the battery, and when it indicates a low charge, it is easy to plug it in for a few hours to get a full charge that will last for several months. The install was easy, given the very helpful video provided by the manufacturer. I had a previous set up to secure my shotgun that was a nightmare. Very glad I made this move!
Just what I have been looking for. A way to keep my home defense shotgun readily available and secure. Much quicker that keeping it in a traditional gun safe. Installation was easy and it is very sturdy and tamper proof.
I couldn't find a way to edit my review yesterday and I stand corrected. I've upped my review from 4 stars to 5. Two reasons. 1. I'm apparently blind as Vara Safety does have a way for the mount to be mounted the way I wanted. I've ordered it and it's on the way. 2. Vera Safety responded almost immediately to point out I had missed the mount. I'm very willing to admit I made an error and wanted to publicly acknowledge it. Thanks for great products and I look forward to purchasing more
Doug, Thank you for the review! Glad you found what you were looking for and we hope you enjoy!!
Just received my new reach pistol safe. Easy to set up and use. I have no complaints about the quality, delivery time or ease of use. However, my preference for locating it is under my desk secured to the right pedestal so I can draw with my right hand. Unfortunately, the Reach mounting bracket is not reversible. I can mount it to the underside of the top but it’s not as secure. If it’s mounted on the pedestal I can bolt it to my desk. I prefer to mount things by bolts because that’s one extra step for someone to deal with if they are trying to get my weapon. If it’s just screwed to the top of my desk the reach is easily ripped out. Additionally the grip faces the wrong way for how I would naturally draw mounted to then underside of my desk. I’m going to have a machine shop make me a 1/4” steel bracket the will allow me to mount the reach to the bracket and then the bracket will be bolted to my desk. This could be easily remedied by extending the right side to the top and putting mounting holes there as well. Then you could mount it on left or right surfaces. I also agree with other commenters and eagerly wait for the improvements to accommodate optics but the length of holster should also be increase or the bottom removed to accommodate weapons that have threaded barrels. I had to change my threaded barrel out so my weapon would fit. Overall still a great product. I’m purchasing the vehicle one as well.
We do offer a 360 mount which might help with changing the orientation of the safe in your desired location. You can check it out on our website here: https://varasafety.com/products/360-mount-adapter
I love this system so far. I am always skeptical and a little extra observant of biometric systems, with that being said, I trust the specific system that is integrated to this safe. I spent a fair amount of time testing the fingerprint system and didn’t have a single false rejection, or false acceptance. Not to say it’s impossible, but it’s not a cheap system evidently. It is truly quick access, it is effective at weapon retention and mitigates any way I can imagine the weapon trying to be removed shy of cutting the whole wall out and cutting the studs… my only complaint is that the trigger guard is a snug fit over the weapon, it can make it a little bit of a pain to get it just right to be able to get the weapon out without any hang ups, but there is a sweet spot. If you decide to use or build a conceal device, just make sure you will have enough clearance because it has to angle out fairly hard.
Took less than 15 minutes to setup for my gun and maybe 5 minutes to install once I found where the studs were in the wall. Built like a tank!
Will buy again for a few of my other weapons
Great website. Immediate order & ship confirmation. Delivered on time. Quality product. Love the company
I am disappointed in the level of retention. The firearm is retained when lightly pulled however a determined pull and twist was all it took to free the fire arm of the locking bar. In fairness, I am referring to a man sized determination and this is likely secure enough for any young child. I believe this could be solved with a slightly longer locking bar or possibly a snugger fit to holster. This product is exactly what I want and need to keep my family safe. The only change I would make is for the locking bar to be longer in order to provide a more secure retention.
Hi Steve, Please reach out to our customer service as you should not be able to just pull your firearm from the safe. You could've installed your firearm incorrectly and we will be glad to help assist you!
I bought the AR RACT to have access to my AR 12 style semi-auto shot gun. A bit clunky to align my rifle, modified the trigger guard to get it more secure. Need to reposition my light and foreword grip. These issues were expected for a One-Fits all rack. RACT gave me the security and access that I was wanting. I would give it a five star, but the mounting slots need to be larger to catch wall studs. Cool product with a few tweaks!
Just want I need a perfect fit for my gun and ease and quick way to pull my gun when I need most ,I pray 🙏 that day never comes.
My wife and I have different carry guns. It’s great to have the option to easily switch out the holster when either of us are home alone or even when we’re together. We train with eachother’s guns and the safe is strategically located so that in an emergency, we can access our secured firearm quickly.
We recently purchased a shotgun rack from Vara Safety, and we couldn’t be happier with our choice. The installation process was straightforward and hassle-free, making it a breeze to set up. Not only is the rack affordable, but it also looks fantastic next to our bar, adding a touch of style and functionality. We highly recommend this product to anyone looking for a reliable shotgun rack.